Career Services

Course Modules

CAREER SERVICES INFORMATION

CAREER SERVICES INFORMATION CAREER SERVICES INFORMATION

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OUR SERVICES OUR SERVICES 1

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HOW TO REACH OUT TO US HOW TO REACH OUT TO US 2

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HOW TO BOOK A 1-1 APPOINTMENT HOW TO BOOK A 1-1 APPOINTMENT 3

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DOWNLOAD REGISTRATION FORM - TO BE FILLED OUT PRIOR TO 1-1 MEETING DOWNLOAD REGISTRATION FORM - TO BE FILLED OUT PRIOR TO 1-1 MEETING 5

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Context Module Sub Header

OUR TEAM 6

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Marcela Anderson Marcela Anderson 7

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Diana Forero Diana Forero 8

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Grace Zhang Grace Zhang 9

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Devora Umana Devora Umana 10

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INFO BOARD

INFO BOARD INFO BOARD

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TOPIC OF THE MONTH - How to Prepare for a Job Interview TOPIC OF THE MONTH - How to Prepare for a Job Interview 1

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Attachment

Special Offer: Get Your Security License Today Special Offer: Get Your Security License Today 3

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York/North York Career Fair and Training Expo Canada York/North York Career Fair and Training Expo Canada 4

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Rogers Job Fair - Sales Associate - (Part-Time) Rogers Job Fair - Sales Associate - (Part-Time) 5

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Attachment

FCT Email Directory FCT Email Directory 8

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VOLUNTEER - United For Literacy Tutor VOLUNTEER - United For Literacy Tutor 13

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VOLUNTEER - World Action Foundation (Retail) VOLUNTEER - World Action Foundation (Retail) 17

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VOLUNTEER - Receptionist VOLUNTEER - Receptionist 18

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VOLUNTEER - Adult Day Program Staff VOLUNTEER - Adult Day Program Staff 19

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CAREER PREPARATION

CAREER PREPARATION CAREER PREPARATION

Context Module Sub Header

RESUMES 1

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The Three Resume Formats The Three Resume Formats 2

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Tips for Resume Writing & Structure Tips for Resume Writing & Structure 3

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Resume Action Verbs Resume Action Verbs 4

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Email Templates: Job Applying & LinkedIn Email Templates: Job Applying & LinkedIn 5

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Context Module Sub Header

INTERVIEWS 13

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Before the interview: What you should know about the job interview Before the interview: What you should know about the job interview 14

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How to research the Company How to research the Company 15

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During The Interview: common questions and STAR format During The Interview: common questions and STAR format 16

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Tough Interview Questions & Tips to answer Tough Interview Questions & Tips to answer 17

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After The Interview: How to follow up with the interview After The Interview: How to follow up with the interview 18

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Context Module Sub Header

COVER LETTERS 21

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The Role of Cover Letters in Job Applications The Role of Cover Letters in Job Applications 22

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How to write a Cover Letter + Samples How to write a Cover Letter + Samples 23

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Context Module Sub Header

NETWORKING 24

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Importance of Networking Importance of Networking 25

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Tips for Building a Strong Network Tips for Building a Strong Network 26

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Elevator Pitch Elevator Pitch 27

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FLEMING COLLEGE TORONTO STUDENT ASSOCIATION (FCTSA)

FLEMING COLLEGE TORONTO STUDENT ASSOCIATION (FCTSA) FLEMING COLLEGE TORONTO STUDENT ASSOCIATION (FCTSA)

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FCT Student Association Winners! FCT Student Association Winners! 1

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JOB BOARD

JOB BOARD JOB BOARD

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Job Search Portals Job Search Portals 1

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Context Module Sub Header

EXTERNAL OPPORTUNITIES 7

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AESOP - Retail Consultant AESOP - Retail Consultant 8

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ANTHROPOLOGIE - Sales Associate ANTHROPOLOGIE - Sales Associate 9

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ARC'TERYX EQUIPMENT - Product Guide ARC'TERYX EQUIPMENT - Product Guide 10

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ARDENE - Seasonal Sales Associate ARDENE - Seasonal Sales Associate 11

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ARITZIA - Store Associate ARITZIA - Store Associate 13

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BATH & BODY WORKS - Sales and Support Associate BATH & BODY WORKS - Sales and Support Associate 15

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BULK BARN - Cashier/Stock BULK BARN - Cashier/Stock 17

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CADILLAC FAIRVIEW - Guest Services Representative CADILLAC FAIRVIEW - Guest Services Representative 18

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CHIPOTLE - Crew Member-2 CHIPOTLE - Crew Member-2 21

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CHAMPS SPORTS - Sales Associate CHAMPS SPORTS - Sales Associate 22

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DAVE & BUSTER'S - Winner's Circle - Customer Service DAVE & BUSTER'S - Winner's Circle - Customer Service 26

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DAVE & BUSTER'S - Deposits DAVE & BUSTER'S - Deposits 27

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DOORDASH - Part-Time Driver Opportunity DOORDASH - Part-Time Driver Opportunity 29

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DYNAMITE - Sales Associate DYNAMITE - Sales Associate 30

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E11EVEN - Host E11EVEN - Host 31

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EXTENDICARE - Receptionist EXTENDICARE - Receptionist 32

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FOOT LOCKER - Sales Associate FOOT LOCKER - Sales Associate 36

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GRANITE CLUB - Fitness Coach GRANITE CLUB - Fitness Coach 41

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HEALTHY PLANET - Cashier HEALTHY PLANET - Cashier 43

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Score at least Must score at least to complete this module item Scored at least Module item has been completed by scoring at least View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
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JD SPORTS - Retail Sales Associate JD SPORTS - Retail Sales Associate 51

wiki_page 330416 0

Score at least Must score at least to complete this module item Scored at least Module item has been completed by scoring at least View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
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LIBERTY COMMONS - Host LIBERTY COMMONS - Host 53

wiki_page 388597 0

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LITTLE BURGUNDY - Stock Coordinator LITTLE BURGUNDY - Stock Coordinator 54

wiki_page 328667 0

Score at least Must score at least to complete this module item Scored at least Module item has been completed by scoring at least View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
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LIVE NATION ENTERTAINMENT - Coat Check LIVE NATION ENTERTAINMENT - Coat Check 55

wiki_page 327597 0

Score at least Must score at least to complete this module item Scored at least Module item has been completed by scoring at least View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
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LOBLAWS - Floral Clerk LOBLAWS - Floral Clerk 58

wiki_page 389270 0

Score at least Must score at least to complete this module item Scored at least Module item has been completed by scoring at least View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
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MARRIOTT INTERNATIONAL - Front Desk Agent (Welcome Agent) MARRIOTT INTERNATIONAL - Front Desk Agent (Welcome Agent) 67

wiki_page 324173 0

Score at least Must score at least to complete this module item Scored at least Module item has been completed by scoring at least View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
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MCDONALD'S - Cashier / Line Cook MCDONALD'S - Cashier / Line Cook 69

wiki_page 322363 0

Score at least Must score at least to complete this module item Scored at least Module item has been completed by scoring at least View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
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NO FRILLS - Clerk NO FRILLS - Clerk 72

wiki_page 330419 0

Score at least Must score at least to complete this module item Scored at least Module item has been completed by scoring at least View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
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NOVOTEL TORONTO - Houseperson NOVOTEL TORONTO - Houseperson 79

wiki_page 327594 0

Score at least Must score at least to complete this module item Scored at least Module item has been completed by scoring at least View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
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PANDORA - Part Time Sales Lead PANDORA - Part Time Sales Lead 81

wiki_page 322354 0

Score at least Must score at least to complete this module item Scored at least Module item has been completed by scoring at least View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
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PARK HYATT - Coat Check Attendant PARK HYATT - Coat Check Attendant 83

wiki_page 328664 0

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PET VALU - Sales Associate PET VALU - Sales Associate 84

wiki_page 327623 0

Score at least Must score at least to complete this module item Scored at least Module item has been completed by scoring at least View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
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PET SMART - Retail Sales Associate PET SMART - Retail Sales Associate 86

wiki_page 321328 0

Score at least Must score at least to complete this module item Scored at least Module item has been completed by scoring at least View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
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PET VALU - Accessory Picker PET VALU - Accessory Picker 87

wiki_page 326087 0

Score at least Must score at least to complete this module item Scored at least Module item has been completed by scoring at least View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
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PLANET FITNESS - Member Services Representative PLANET FITNESS - Member Services Representative 88

wiki_page 326656 0

Score at least Must score at least to complete this module item Scored at least Module item has been completed by scoring at least View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
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PLANET FITNESS - Overnight Member Services Representative PLANET FITNESS - Overnight Member Services Representative 89

wiki_page 324146 0

Score at least Must score at least to complete this module item Scored at least Module item has been completed by scoring at least View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
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PRE-CA - Royal Canin Pet Ambassador PRE-CA - Royal Canin Pet Ambassador 91

wiki_page 319988 0

Score at least Must score at least to complete this module item Scored at least Module item has been completed by scoring at least View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
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RADISSON BLU - Breakfast Server RADISSON BLU - Breakfast Server 92

wiki_page 327591 0

Score at least Must score at least to complete this module item Scored at least Module item has been completed by scoring at least View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
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ROGERS - Sales Associate ROGERS - Sales Associate 95

wiki_page 389277 0

Score at least Must score at least to complete this module item Scored at least Module item has been completed by scoring at least View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
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ROYAL ONTARIO MUSEUM - Security Guard ROYAL ONTARIO MUSEUM - Security Guard 96

wiki_page 323235 0

Score at least Must score at least to complete this module item Scored at least Module item has been completed by scoring at least View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
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SEPHORA - Beauty Advisor SEPHORA - Beauty Advisor 99

wiki_page 327609 0

Score at least Must score at least to complete this module item Scored at least Module item has been completed by scoring at least View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
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SEPHORA - Paid Services Beauty Advisor SEPHORA - Paid Services Beauty Advisor 100

wiki_page 389275 0

Score at least Must score at least to complete this module item Scored at least Module item has been completed by scoring at least View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
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SHERATON CENTRE TORONTO HOTEL - Front Desk Agent SHERATON CENTRE TORONTO HOTEL - Front Desk Agent 103

wiki_page 327595 0

Score at least Must score at least to complete this module item Scored at least Module item has been completed by scoring at least View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
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STARBUCKS - Multiple Positions STARBUCKS - Multiple Positions 111

wiki_page 72453 0

Score at least Must score at least to complete this module item Scored at least Module item has been completed by scoring at least View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
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SUPERSTORE - Front Line Store Colleagues SUPERSTORE - Front Line Store Colleagues 112

wiki_page 315719 0

Score at least Must score at least to complete this module item Scored at least Module item has been completed by scoring at least View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
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TELUS - Sales Representative TELUS - Sales Representative 115

wiki_page 389278 0

Score at least Must score at least to complete this module item Scored at least Module item has been completed by scoring at least View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
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THE RITZ-CARLTON TORONTO - Host/Hostess THE RITZ-CARLTON TORONTO - Host/Hostess 116

wiki_page 388593 0

Score at least Must score at least to complete this module item Scored at least Module item has been completed by scoring at least View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
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TIM HORTONS - Team Members/Cashiers TIM HORTONS - Team Members/Cashiers 117

wiki_page 325196 0

Score at least Must score at least to complete this module item Scored at least Module item has been completed by scoring at least View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
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TIM HORTONS - Baker TIM HORTONS - Baker 118

wiki_page 322393 0

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TIM HORTONS - Team Member TIM HORTONS - Team Member 119

wiki_page 325189 0

Score at least Must score at least to complete this module item Scored at least Module item has been completed by scoring at least View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
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THE ST.REGIS TORONTO - Room Attendant THE ST.REGIS TORONTO - Room Attendant 121

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Score at least Must score at least to complete this module item Scored at least Module item has been completed by scoring at least View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
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TO LIVE - Theatre Attendant-2 TO LIVE - Theatre Attendant-2 122

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TO LIVE - Light Duty Housekeeping TO LIVE - Light Duty Housekeeping 123

wiki_page 389274 0

Score at least Must score at least to complete this module item Scored at least Module item has been completed by scoring at least View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
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VALUE VILLAGE - Retail Store Associate VALUE VILLAGE - Retail Store Associate 132

wiki_page 328641 0

Score at least Must score at least to complete this module item Scored at least Module item has been completed by scoring at least View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
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VALUE VILLAGE - Sales Floor Associate VALUE VILLAGE - Sales Floor Associate 133

wiki_page 328643 0

Score at least Must score at least to complete this module item Scored at least Module item has been completed by scoring at least View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
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VANS - Sales Lead VANS - Sales Lead 134

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WALMART - Administrative Store Support WALMART - Administrative Store Support 136

wiki_page 323231 0

Score at least Must score at least to complete this module item Scored at least Module item has been completed by scoring at least View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
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WIRELESS DNA - Retail Sales Representative WIRELESS DNA - Retail Sales Representative 140

wiki_page 133051 0

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WAYBLE - Job Search Platform

WAYBLE - Job Search Platform WAYBLE - Job Search Platform

Page

INTRODUCING WAYBLE - Job Search Platform for International Students INTRODUCING WAYBLE - Job Search Platform for International Students 1

wiki_page 69160 0

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ADDITIONAL COURSES BY PROGRAM

ADDITIONAL COURSES BY PROGRAM ADDITIONAL COURSES BY PROGRAM

Context Module Sub Header

ABOUT THE ADDITIONAL COURSES 1

context_module_sub_header 222265 0

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How to use this section How to use this section 2

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Context Module Sub Header

SUPPLY CHAIN MANAGEMENT 4

context_module_sub_header 219836 0

Score at least Must score at least to complete this module item Scored at least Module item has been completed by scoring at least View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
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Supply Chain Management Additional Courses Supply Chain Management Additional Courses 5

wiki_page 221848 0

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Context Module Sub Header

BUSINESS MANAGEMENT PROGRAMS 6

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Global Business Management Additional Courses Global Business Management Additional Courses 7

wiki_page 222266 0

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International Business Management Additional Courses International Business Management Additional Courses 8

wiki_page 221850 0

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Context Module Sub Header

PERSONAL SUPPORT WORKER 9

context_module_sub_header 219853 0

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PSW Additional Courses List PSW Additional Courses List 10

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LINKEDIN LEARNING MODULES

LINKEDIN LEARNING MODULES LINKEDIN LEARNING MODULES

Context Module Sub Header

HOW TO USE LINKEDIN LEARNING 1

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How To Configure Your LinkedIn Account to FCT LinkedIn Learning Platform How To Configure Your LinkedIn Account to FCT LinkedIn Learning Platform 2

wiki_page 73714 0

Score at least Must score at least to complete this module item Scored at least Module item has been completed by scoring at least View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
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How To Use LinkedIn Learning How To Use LinkedIn Learning 3

wiki_page 73194 0

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LinkedIn Learning LinkedIn Learning 4

wiki_page 30832 0

Score at least Must score at least to complete this module item Scored at least Module item has been completed by scoring at least View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
Context Module Sub Header

Communication Skills 5

context_module_sub_header 73195 0

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Communicating With Confidence Communicating With Confidence 6

wiki_page 73187 0

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Communicating About Culturally Sensitive Issues Communicating About Culturally Sensitive Issues 7

wiki_page 73173 0

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Interpersonal Communication Interpersonal Communication 8

wiki_page 73186 0

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Effective Listening Effective Listening 9

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Business Etiquette: Phone, Email and Text Business Etiquette: Phone, Email and Text 10

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Delivering An Authentic Elevator Pitch Delivering An Authentic Elevator Pitch 11

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Skills for Inclusive Conversations Skills for Inclusive Conversations 12

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Context Module Sub Header

Customer Services Skills 13

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Customer Service Foundations Customer Service Foundations 14

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Building Rapport With Customers Building Rapport With Customers 15

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Customer Service: Problem-Solving and Troubleshooting Customer Service: Problem-Solving and Troubleshooting 16

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Context Module Sub Header

Teamwork and Collaboration Skills 17

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Being An Effective Team Member Being An Effective Team Member 18

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Professional Networking Professional Networking 19

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Context Module Sub Header

Problem-Solving Skills 20

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Problem-Solving Techniques Problem-Solving Techniques 21

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Strategic Thinking Strategic Thinking 22

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Critical Thinking For Better Judgement and Decision-Making Critical Thinking For Better Judgement and Decision-Making 23

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Context Module Sub Header

Hard skills 24

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Microsoft Word Essential Training Microsoft Word Essential Training 25

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Microsoft Teams Essential Training Microsoft Teams Essential Training 26

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PowerPoint Essential Training (Microsoft 365) PowerPoint Essential Training (Microsoft 365) 27

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Excel Essential Training Excel Essential Training 28

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Microsoft Outlook Training Microsoft Outlook Training 29

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Context Module Sub Header

Preparation for the Career 30

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Rock Your LinkedIn Profile Rock Your LinkedIn Profile 31

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Find a Job in the Hidden Job Market Find a Job in the Hidden Job Market 32

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Expert Tips for Answering Common Interview Questions Expert Tips for Answering Common Interview Questions 33

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What to Do in the First 90 Days of Your New Job What to Do in the First 90 Days of Your New Job 34

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Mindfulness Practices Mindfulness Practices 35

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